In this post we cover how using the TEDW framework can help UX Researchers elicit richer stories from their participants. Make sure to update your discussion guide using this framework to deliver more impactful research.
Tags help companies categorise and extend the lifespan of insights gleaned from customer conversations. In this post we explore different tactics to implement a robust tagging taxonomy across user interviews and other customer conversations, whether you are a UX Researcher, founder, or other customer-facing professional.
This article explores why UX Researchers should embrace video to get more out their user interviews and usability tests. Video allows UX researchers to capture the logical and emotional context of their conversations with users and better discern insights that can be shared with their team at large. Ultimately, leveraging video makes teams more aligned and enables them to make better decisions faster in order to build products that their users need.